committed to quality, product, design, manufacturing, installation and service
Our commitment to providing an outstanding service is one thing that hasn’t changed over the years. We’re extremely proud of our reputation for excellence and the fact that most of our customers come to us via a recommendation.
Having visited our showroom for ideas and inspiration, the next step would be to plan your project. We’re pleased to offer a free planning service which includes a site visit where we take precise measurements and take time to understand your specific requirements. We’ll then create a unique design and invite you back in to the showroom to present our ideas on widescreen monitors – the exciting bit! We’ll also provide you with a fully inclusive quote (there’ll never be any hidden extras) that’s fantastic value for money.
We realise that renovations can be stressful, so, to ensure that every installation is completed with zero hassle and disturbance, we have a dedicated team of full-time project managers. From your initial survey through to installation and even after sales assistance, they’ll be your one point of contact so you can be sure of personal, consistent support throughout.
In our workshop, we use the perfect blend of technology and traditional skills to ensure that your units are made to the highest specification using only the best quality materials. Our experienced installation teams have worked for Ream for years and their attention to detail and craftsmanship are second to none. As standard, all work comes with a full warranty and we never ask for final payment until your project is complete.
Our service doesn’t end there either, it’s ongoing. We pride ourselves in offering an exceptional after-sales service. Should you have any queries or need any assistance in the future, we’ll be on hand to help.
‘Everyone we have spoken to in your offices has been extremely helpful, courteous and made us feel valued customers which seems to be somewhat of a rarity nowadays. Ream say that you get what you pay for and I agree wholeheartedly. The service throughout, product quality, finish and the installation were second to none and we are extremely pleased and impressed with the whole experience'.